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From Empty Schedule to Fully Booked: How Chris Landed More Home Service Jobs Than Ever

Vitalis Outsourcing > Case Studies > From Empty Schedule to Fully Booked: How Chris Landed More Home Service Jobs Than Ever
03 Case Studies

From Empty Schedule to Fully Booked: How Chris Landed More Home Service Jobs Than Ever

Summary

Chris, a home service contractor specializing in HVAC repairs and installations, was struggling to keep a steady flow of jobs. Word-of-mouth referrals were slow, and his online presence was practically non-existent. He was spending hours responding to inquiries, following up with potential clients, and trying to book appointments—but still had slow weeks with no jobs. That’s when he turned to Vitalis Outsourcing. Within 60 days, his bookings increased by 70%, he secured repeat customers, and generated an additional $25,000 in revenue.

Overview

Chris had been in the home service industry for years, but his business wasn’t growing. His biggest challenges were:

  • Not getting enough inbound calls and leads.
  • Wasting hours on follow-ups that led nowhere.
  • Struggling to establish an online presence to attract new customers.

Vitalis Outsourcing assigned Chris a VA who took over appointment scheduling, follow-ups, and managing his social media to attract local clients. With a structured system in place, Chris finally had a steady flow of jobs.

Results

By the Numbers:

  • 70% increase in booked jobs
  • 200+ local leads reached out to each month
  • $25,000+ in new revenue generated
What It Meant for the Business:
  • More Jobs, Less Hassle – Chris no longer spent hours chasing leads; his VA booked appointments for him.
  • Higher Client Retention – The structured follow-up system turned first-time customers into repeat clients.
  • Established Online Presence – Social media content brought in new leads who previously didn’t know about his services.
  • Less Admin Work, More Hands-On Jobs – Chris could finally focus on providing quality service instead of answering emails all day.
Key Takeaways
  • Follow-Ups = More Jobs – Many clients booked simply because Chris’s VA followed up consistently.
  • A Strong Online Presence Matters – Chris started getting calls from social media leads who had never heard of his business before.
  • Scheduling Automation Saved Hours – With his VA handling inquiries, Chris could focus on actual service work.
  • More Time, More Growth – With his time freed up, Chris was able to take on bigger projects and scale his business.
Before Vitalis VAs

Challenges:

  • Struggled to get consistent home service jobs
  • Spent too much time answering inquiries instead of working
  • No social media presence, missing out on potential clients

Goals:

  • Increase job bookings and revenue
  • Establish a better follow-up system
  • Build an online presence to attract new customers
After Vitalis VAs

Chris’s VA implemented a structured lead generation system, handled all follow-ups, and boosted his online visibility. Within just 60 days, his home service business transformed into a consistent, high-earning operation.

Future Plans

Chris is now looking to expand his team and offer additional services. With a proven system in place, he’s aiming to hit $50,000/month in revenue while taking on bigger projects and scaling his operations.